When you use Cricxo, you share certain information with us. This policy clearly explains how that information is used, where it is stored, and how it is kept secure. Your privacy is a commitment to us — not just a legal formality.
How Cricxo Looks After Your Data
All your personal information and financial data are stored on servers secured with AES-256 encryption. TLS 1.3 is used to protect data during transmission.
Cricxo never sells or rents your personal information to third parties for commercial purposes. That is our commitment to you.
You can view, correct, or request deletion of your information at any time through Account Settings.
Cricxo's data protection measures are regularly audited by independent third-party security experts.
Only authorised Cricxo staff with a specific operational need can access your data. Every access is logged.
In the event of a data breach, Cricxo will notify affected users within 72 hours and take immediate steps to resolve the issue.
Our Commitment in Brief: Cricxo never sells your data. It is used solely for service delivery, security, and legal compliance. For any questions, contact us at support@cricxo.best.
Cricxo collects certain information to keep the service running smoothly and to ensure your security. Data is gathered in two ways — what you provide directly, and what is collected automatically as you use the service.
What You Provide Directly:
Automatically Collected Information:
| Data Type | Data Sources | Required? |
|---|---|---|
| Name & Date of Birth | Registration Form | Yes |
| Mobile Number & Email | Registration Form | Yes |
| ID Document Copy | KYC Verification | When Necessary |
| Payment Account | Deposit/Withdrawal | Yes |
| IP Address | Automatic | Yes |
| Device Information | Automatic | Partial |
Cricxo uses your information only for specific, defined purposes. Nothing is used beyond what it was collected for:
Your data is stored in secure data centers. Cricxo's servers operate in accordance with international data protection standards.
Retention Period:
Once the retention period expires, data is either automatically deleted or anonymised in a way that makes identification impossible.
Cricxo does not sell your personal data. However, limited information may be shared with trusted partners to operate our services:
All third-party partners are bound by a Data Processing Agreement (DPA) and are required to uphold the same privacy standards as Cricxo.
The Cricxo website and app use cookies. Cookies are small text files stored on your device that help keep our services running smoothly.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login Sessions & Security | End of Session | |
| Functional Cookies | Language preference, betting settings | 1 Year | |
| Analytics Cookies | Page views, usage patterns | 2 Years | |
| Performance Cookies | Load Times & Error Detection | 6 Months | |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect login and payment functionality.
As a Cricxo user, you have a set of fundamental rights that you can exercise at any time:
You can request to see what information Cricxo holds about you.
You can request corrections to any information that is inaccurate or incomplete.
Where there is no legal obligation to retain it, you can request that your data be deleted.
You can request that your data be used only for specific, limited purposes.
You can request a copy of your data in a portable format.
You can opt out of marketing messages or profiling at any time.
To exercise any of these rights, email support@cricxo.best or reach out via live chat. Cricxo will respond within 14 business days.
Cricxo's services are intended for users aged 18 and above. We do not knowingly collect any information from minors.
Any account found to belong to a minor will be closed immediately upon detection and all associated data will be deleted. If you believe a minor is using Cricxo, please contact us at support@cricxo.best.
For any questions or requests regarding this privacy policy, please reach out using the contact methods below:
If the Privacy Policy changes, you will be notified via your registered email or through a notice when you log in. For significant changes, at least 30 days' notice will be given before they take effect.
How Prepared We Are to Protect Your Data
Many online platforms write their privacy policies in language so complex that the average person can't make sense of them. Some deliberately bury important details in convoluted terms.
Cricxo takes a different approach. Every section here is written in plain, straightforward language — no hidden clauses. What data is collected, why it's collected, and how long it's kept are all stated clearly.
You can view, correct, or delete your data whenever you choose. At Cricxo, this right isn't just written down — it's something you can actually exercise.
Cricxo's privacy policy is modeled on international GDPR guidelines. While GDPR does not directly apply to users in Bangladesh, we have adopted it as our own standard.
Signing up for any online service involves sharing some personal information — that's just how it works. But it's worth asking where that information goes, who can see it, and how long it's kept. Knowing the answers before you register with Cricxo means you can use the service with complete peace of mind.
First, a word on payment information. When you make a payment via bKash or Nagad, Cricxo never sees your payment PIN or password. Transactions are processed directly through your mobile banking provider. Cricxo only receives transaction details — the amount, timestamp, and reference number — never your personal PIN or password.
A lot of users feel uneasy about IP address tracking — but it actually serves an important security purpose. If your account is usually accessed from Dhaka and a login attempt suddenly comes from Europe, that raises a red flag and Cricxo will take precautionary action. It's all there to protect you.
KYC and identity verification can raise a lot of questions. It's completely natural to be cautious about submitting a copy of your national ID. Cricxo uses these documents solely for identity verification purposes. Once verification is complete, the documents are stored in encrypted form and are not accessible to general staff.
A common question is how long betting history is kept. Simply put — your betting history stays on record while your account is active. Once the account is closed, financial data is retained for 5 years for legal compliance, while the details of your betting history are gradually anonymised.
A quick note on cookies. The first time you visit Cricxo's site, you'll see a cookie consent notice. You can disable analytics and marketing cookies while still using the site — however, cookies required for login and payments must remain enabled. You can also delete cookies manually at any time through your browser settings.
If you'd rather not receive marketing messages — such as SMS or email about new offers — you can turn them off in your account settings or by contacting support. Disabling marketing messages won't affect important service notifications like deposit confirmations or withdrawal alerts, as these are necessary for your security.
Cricxo's privacy policy puts users first. Data collection is minimal, use is purpose-specific, and you remain in full control. If you have any questions, just ask — Cricxo will always give you an honest, straightforward answer.
Common Questions About Using the Platform
Your data is protected, your payments are secure. Register with Cricxo today and claim your welcome bonus.
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