Betting should be entertainment — not a burden. At Cricxo, we want every member to play in control. Self-Exclusion, Betting Limits, and Cooling-Off aren't just policies on paper — they actually work.
Our six core commitments to player wellbeing
Set your own daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period — by design.
Take a betting break anywhere from 24 hours to 6 weeks. During this period you can still log in, but placing new bets or making deposits will not be possible.
If you want to step away entirely, activate self-exclusion. From 6 months to permanent — your account will be completely inaccessible during this period.
After 30 consecutive minutes of betting, Cricxo automatically sends you an alert reminding you how long you've been playing and how much you've spent.
Cricxo enforces strict age verification. KYC is mandatory to ensure no one under 18 can register.
If you have any concerns about your betting, reach out via live chat right away. Our trained support team will handle your situation with care and sensitivity.
Step-by-step guide to setting up Self-Exclusion or Limits
A full comparison of all Responsible Gaming tools available on Cricxo
| Tool Name | What It Controls | Duration Options | Takes Effect Immediately? | Can It Be Changed? |
|---|---|---|---|---|
| Deposit Limit | Maximum deposit amount | Daily / Weekly / Monthly | Yes | Decreases take effect immediately; increases take 7 days |
| Bet Limit | Maximum amount per bet | Daily / Weekly | Yes | Decreases take effect immediately; increases take 7 days |
| Loss Limit | Maximum net loss amount | Daily / Weekly / Monthly | Yes | Decreases take effect immediately; increases take 7 days |
| Cooling-Off | Betting & deposit suspended | 24 Hours / 7 Days / 6 Weeks | Yes | No changes before the period ends |
| Self-Exclusion | Permanent Account Closure | 6 months / 1 year / Permanent | Yes | Re-application required after the period ends |
| Reality Notification | Session time & spending alerts | Every 30 minutes | Automatic | Cannot be turned off |
Ask yourself these questions honestly — how in control are you when it comes to betting?
If some or most of these answers felt true, it may be time to take a step back. Activate a cooling-off period or self-exclusion on Cricxo. If you need to talk, reach out via live chat — you won't be judged, just helped.
From day one, Cricxo has been clear about one thing — responsible gaming is not an added extra, it's the foundation of how we operate. The long-term wellbeing of our users matters to Cricxo as much as it does to them. A player who genuinely enjoys betting, whose life isn't negatively impacted by it, is someone who will stay with Cricxo for the long haul.
Betting addiction is still rarely discussed openly in Bangladesh, and many people don't realize when they've crossed the line from entertainment into something harmful. Cricxo's responsible gambling page aims to address this directly — because awareness is always the first step.
Betting Limits deserve a closer look. Many people assume Cricxo makes limits difficult to set because it wants to earn more. The reality is the opposite — Cricxo wants you to play regularly and responsibly. That's why lowering a limit takes effect immediately, while raising one requires a seven-day wait. This delay is intentional — it's there to protect you in moments of impulse.
Once self-exclusion is activated, Cricxo will not send any promotional SMS or emails. Many platforms don't honour this. Some will try to lure you back with "special offers" just days after exclusion. Cricxo doesn't work that way — self-exclusion means a real break, full stop.
Reality check notifications can feel annoying to many people. When you're deep in a betting session and a message suddenly pops up saying "You've been betting for 30 minutes and have spent ৳X so far" — it can break your flow and feel frustrating. But that moment of discomfort is exactly the point. It's designed to reconnect you with reality while you're in the zone.
If you find yourself regularly hiding your betting from family, that's a warning sign. As long as you can talk openly about your betting, you're likely still in control. When you start concealing it, it's time to take a break. Cricxo's Responsible Gaming section has tools specifically built for exactly this situation.
Feeling good after a win is perfectly normal. But if a loss leaves you feeling angry or desperate — and you find yourself betting more just to recover what you lost — that's called "chasing losses," and it's the biggest warning sign to watch for. If this happens, use Cricxo's cooling-off feature. A short break can save you from much bigger losses down the line.
Cricxo's responsible gaming program isn't just about following rules — it's a genuine expression of care for every one of our members. If you feel that betting is having a negative impact on your life, acknowledging that isn't a weakness. It takes courage. Cricxo respects that courage.
Need help?
Open Cricxo Live Chat and simply say "I need help". Our trained team will assist you without judgment and help you activate the tools you need.
How Effective Is Cricxo at Responsible Gaming — By the Numbers
Responsible gaming features have been part of Cricxo from the very beginning — not added as an afterthought.
Our support team is specially trained to handle issues related to gaming addiction.
No promotional messages are sent during self-exclusion.
Our Responsible Gaming processes are reviewed through independent annual audits.
Frequently asked questions about using the platform
Betting on Cricxo is more than winning or losing — it's a responsible experience. Join today and enjoy it the right way.
All responsible gaming tools are completely free — no restrictions.