By creating an account or using any service on Cricxo, you agree to these Terms & Conditions. Please read them in full — they clearly outline both your rights and your responsibilities.
Key Highlights from the Terms & Conditions at a Glance
You must be at least 18 years old to register at Cricxo. A national ID or passport may be required for identity verification. Providing false information will result in permanent account closure.
The minimum deposit is ৳100 and the minimum withdrawal is ৳300. Withdrawals via bKash and Nagad are typically processed within 30 minutes. Deposits and withdrawals must be made using the same payment method.
A 5x wagering requirement applies to the welcome bonus. Bets with odds below 1.70 do not count toward wagering. If the requirement is not met within 30 days of claiming the bonus, it will be forfeited.
Each person may hold only one account. Sharing login credentials with others is strictly prohibited. If suspicious activity is detected, the account may be temporarily suspended.
Confirmed bets are generally non-cancellable. However, the cash out feature allows you to withdraw part or all of your stake early, subject to specific conditions.
Cricxo offers self-exclusion, betting limits, and cooling-off periods. These tools can be activated at any time from your account settings.
Important Notice: These Terms & Conditions govern your relationship with the Cricxo platform. Please read them in full before creating or using an account. If you have any questions, reach us via live chat or at support@cricxo.best.
These terms and conditions ("Terms") apply to the use of the Cricxo platform and all its services. Accessing our services via the Cricxo website, mobile app, or any device constitutes your full agreement to these Terms.
Cricxo is a regulated platform operating under an international gaming licence. These terms may be updated from time to time — any changes will be communicated via email or in-app notification. Continued use of the platform following an update constitutes acceptance of the revised terms.
To open an account at Cricxo, the following conditions must be met:
Cricxo may request identity verification at any time and reserves the right to place withdrawals on hold until verification is complete.
The following rules must be followed when placing bets on Cricxo:
| Scenario | Outcome | Refund? |
|---|---|---|
| Match Fully Abandoned | Bet Void | Yes |
| Match 50%+ completed, then abandoned | Result valid | No |
| Incorrect Odds Due to Technical Error | Bet Cancelled | Yes |
| Confirmed bets at accurate odds | Final | No |
| One Leg of Accumulator Void | Settled on Remaining Legs | No |
All financial transactions at Cricxo are governed by the following policy:
While Cricxo's rewards program is designed to be user-friendly, there are some important conditions you should be aware of:
| Bonus Type | Wagering | Validity | Cashback |
|---|---|---|---|
| Welcome Bonus | 5x | 30 Days | None |
| Reload Bonus | 4x | 7 days | None |
| Weekly Cashback | None | 7 days | Yes |
| Free Bet | 1x | 48 Hours | None |
| Referral Bonus | 2x | 14 days | None |
The following activities are strictly prohibited on the Cricxo platform and may result in immediate account suspension:
Cricxo may temporarily suspend or permanently close an account under the following circumstances:
Before closing an account, Cricxo will notify the user by email and allow them to withdraw any valid balance — unless the closure is due to a terms and conditions violation. In cases of violations, bonus funds may be forfeited.
Cricxo believes that betting is entertainment, not a source of income. Our responsible gaming policy is dedicated to protecting our users:
If you notice signs of problematic gaming, please reach out to us via live chat or visit our Responsible Gaming page.
Cricxo takes the protection of your personal information very seriously. Here's a summary of how your data is used:
For more details, please read Cricxo's Privacy Policy page.
If you have an issue or question, you can reach Cricxo through the following channels:
For formal complaints, please submit the details by email. Cricxo will work to resolve the issue within 5 business days. If you are not satisfied with our decision, you have the option to appeal through an international dispute resolution body.
Most people skip the Terms & Conditions link when signing up on an online betting platform — that's understandable, since lengthy legal documents can be tedious to get through. Still, not knowing a few key points can lead to unexpected situations down the line. That's exactly why Cricxo makes an effort to keep its rules clear and easy to understand.
One of the most common misconceptions is about bonuses. A "100% bonus" does not mean you can withdraw it instantly — wagering requirements and expiry dates apply. At Cricxo, these conditions are relatively straightforward: a 5x wagering requirement means you need to place ৳2,500 in bets to unlock a ৳500 bonus. For a regular bettor, hitting that within 30 days is entirely achievable.
One important point regarding the payment policy — deposits and withdrawals must be made using the same method. If you deposit via bKash, your withdrawal will also go back to bKash. This is an international anti-money laundering requirement, not something unique to Cricxo. Not knowing this can cause confusion at the time of withdrawal.
Account security is equally important. At Cricxo, only one account can be registered per mobile number or email address. Anyone found creating multiple accounts to claim bonuses will have all their accounts closed and funds may be forfeited. This rule exists to protect all legitimate users.
One thing many bettors miss when it comes to betting rules is the void leg in an accumulator. If one match in a 4-leg accumulator is abandoned, that leg is removed and the bet is recalculated as a 3-leg acca. The overall odds will be lower, but the bet itself won't be cancelled. On Cricxo, your bet slip updates automatically to reflect this.
Cricxo's responsible gaming policy is clear — betting should be entertainment, not an obligation. Once self-exclusion or betting limits are activated, they cannot be changed for at least 24 hours. This is intentional, to prevent impulsive decisions made in the heat of the moment.
One final note — Cricxo's terms and conditions are not designed to work against users, but to protect them. These rules apply equally to everyone to ensure transparency, fairness, and trust — Cricxo itself is no exception. If you have any questions, ask us via live chat before you start betting — you'll get a straight answer.
Most Frequently Asked Questions About Terms & Conditions
Register on Cricxo and claim your 100% Welcome Bonus. All terms are transparent — no hidden conditions.
Start betting with ৳1,000 for a deposit of just ৳500.